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Returns & Exchanges

Returns & Exchanges

We endeavour to make returning or exchanging an order as easy as possible for our clients. We offer free returns on all Mychael Darwin purchases. The standard delivery fee will be refunded on return of the whole order. Items can be returned or exchanged within 28 days of delivery for all full price items and within 14 days of delivery for outlet or sale items, provided that return conditions specified below are met. We advise that you check your order upon receipt. If there is an issue, please contact our customer support. We can not accept returns 28 days after you have received the items.

1. Log in and create a return

Log into your account and go to 'Order History'. Select the order and item(s) you wish to return. Guest users, please contact customer services.